Troubleshooting

❌ Connection Failed / Time Out? If you see a failure message while sending Items, Gifts, or Playdates:

Check the Clip: The most common cause is the clip moving slightly. Gently squeeze the clip to ensure it's touching the pins securely.
Windows Users: Did you unplug the cable or switch to a different USB port?

Fix: Check Device Manager again. The COM Port number might have changed (e.g., from COM3 to COM4). Update it in the app.

Fix: Unplug and replug the USB cable. In the TamaHome App, click Refresh, select the port again, and click Echo to reconnect.

😱 Help! My Tamagotchi is Frozen!

Stuck on the "Connect" screen and buttons won't work? Don't panic—your data is safe!

Follow these 3 steps to fix it:

1.Unplug USB: Remove the clip from your Tamagotchi.

2. Reset Power: Open the battery cover and remove the batteries for a few seconds.

3. Resume Play: Put the batteries back in. When the screen turns on, select "CONTINUE" (Do NOT select Reset).

✅ That's it! You can now continue playing normally.

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